Branch Office Teller
Allenton Office - Full-Time
Elkhart Lake Office - Part-time (25-32.99 hrs/wk)


Summary

Under general supervision, but in accordance with established policies and procedures, provides a variety of services to our customers. These services include processing savings accounts, checking accounts, opening and closing accounts, cashing checks, selling money orders and official checks, travelers checks, CD?s, IRA?s, receipt and verification of loan and other payments, balancing each day's transactions, and cross-selling services. Other duties include cross-training for bookkeeping, proof, CIS input, customer service, and receptionist duties.

Essential Functions and Responsibilities 

• Is accountable for representing the bank to the customer in a courteous, professional manner, and for providing prompt, efficient, and accurate service in processing transactions.   
• Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsements and negotiability, and enters transactions into bank records via an on-line teller terminal. 
• Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances.  Inspects all checks, bonds, money orders, savings withdrawals, and so forth to determine their negotiability.   
• Cross-sells bank services and refers customers to appropriate areas of the bank for further information.
• Process coin transactions which may require bending and lifting.
• Issue money orders and official checks to customers which may require walking to a typewriter to process the transaction.  Deals with most cash advance requests.
• Receives mortgages, installment loan, commercial loan, and TT&L payments, ensuring   that the payments equal the amount due and that all late charges if applicable are      collected.  Enters payments received into the bank's records via an on-line terminal.
• Remit and deposit travelers checks and Christmas Club transactions.
• Balance TT&L's, official checks, bonds, and other items as needed.
• Cross-trained in the following duties for daily activity or back-up duties:

1. all proof operational duties
2. general customer service functions such as opening CD's, checking and saving's accounts
3. loan and other new account entries on the system
4. account maintenance on the system
5. vault attendant duties which requires lifting up to 30 pounds
6. types letters, memos, and other correspondence including loan documentation.

• Performs other duties as assigned or needed.

Skills & Education

• Interpersonal skills to represent the association in a positive way in dealing with customer/teller transactions.
• Being at a branch location requires most employees to be cross-trained in the duties of all departments.
• Ability to operate an on-line teller terminal and other standard office equipment, including a PC, calculator, typewriter, coin changer, coin sorter, check printer, proof  machine, filmer, fiche reader, fax machine, copier, and other equipment as assigned.
• Ability to be move between drive up and main line in order to process transactions such as issuing official checks and to buy and sell cash from the vault teller.  Also the need to move to different areas of the bank to fill in at other areas as needed.
• A high school diploma or equivalent.
• Approximately three months of on-the-job training with previous banking experience is preferred.

Resumés can be sent to:
National Exchange Bank & Trust
Attn: NH, Human Resources
130 South Main St.
Fond du Lac, WI 54936-0988
Or E-mail jobs@nebat.com

You can also find National Exchange Bank & Trust opportunities at Nation Job Services.

If you are interested in more information, please e-mail us or call us at 920.921.7700.

Equal Opportunity Employer M/F/D/V

U.S. Citizens only - we do not sponsor work visas